FORWARD DEPLOYED AI ENGINEER · DUBAI
AI agents, RAG systems,and automation thatsurvive production.
I design, build, deploy, and support AI-powered systems across insurance, HR tech, automotive, and service operations — from discovery and SRS to APIs, databases, UAT, and 2am troubleshooting.
4.5+ YRS300+ AUTOMATIONS60% WORKLOAD CUT5,000 CALLS/DAY
OUTCOMES
I focus on measurable business outcomes: reducing manual workload, speeding up operations, improving visibility, and turning unstructured processes into reliable automated systems.
0+
Automations delivered
Kissflow, Zapier, Make, n8n, and API integrations — ALBA CORP + eData
0%
Manual support workload reduced
AI customer support agent — insurance operations
0%
Faster operational turnaround
Vehicle inspection and repair workflow automation
0hrs/wk
Internal support time saved
GPT-powered inventory chatbot
0/day
AI outbound call capacity
AI outbound call agent with NLP-based prioritisation
0%
Sales conversion improvement
AI call-review system — transcript analysis and agent scoring
FEATURED WORK
Systems that run real operations.
MORE SYSTEMS
The longer tail.
AIVA Analytics Dashboard
Monitoring and analytics for AI support interactions — intent trends, escalations, KPIs.
Next.js · TypeScript · Recharts
PRODUCTIONFNOL Automation Workflows
First Notice of Loss WhatsApp intake with master/worker n8n workflows.
n8n · WhatsApp · Supabase
PRODUCTIONFlowFox
AI-powered invoice management with role-based approvals, RLS, and audit logging.
Next.js · Supabase · Stripe
PRODUCT BUILDLead Enrichment Automation
LinkedIn lead enrichment, deduplication, and automated email sequencing.
n8n · Supabase · APIs
INTERNALAuto Parts Scraper
Playwright-based two-stage scraper for authorized auto-parts data collection.
Python · Playwright
UTILITYInternal HR Agent
38-node internal HR email and sheet automation agent.
n8n · OpenAI · Outlook
INTERNAL
EXPERIENCE
4.5+ years from workflow automation to forward deployed AI.
MAR 2025 — PRESENT · DUBAI● LIVE
eData Information ManagementAI Architect / Forward Deployed AI Engineer
I lead architecture and delivery for AI agent and insurance technology solutions, working directly with business, operations, product, engineering, and client stakeholders. My work spans discovery, BRD/SRS documentation, LLM/RAG workflow design, n8n and API integrations, UAT, deployment support, and production troubleshooting.
- Designed and deployed an AI customer support agent (OpenAI, n8n, WABA/Gupshup, CRM, escalation logic) cutting manual workload by 60%
- Built AIVA, a multilingual insurance assistant for motor claims — intake flows, document collection, 48-hour follow-ups, escalation
- Developed WizHire AI and Network Finder AI end to end
- Run production infrastructure: Docker, Linux VMs, Azure exposure, reverse proxy, SSL/TLS, webhooks, Supabase/PostgreSQL
- Advise on AI governance: escalation paths, audit-friendly docs, human-in-the-loop handling, operational guardrails
NOV 2021 — FEB 2025 · DUBAI
ALBA CORPSoftware Developer — Workflow & AI Automations
I built workflow and AI automations across sales, HR, service operations, reporting, and internal support. I delivered 300+ automations using Kissflow, Zapier, Make, Google Sheets, APIs, CRM systems, and AI workflows, reducing redundant work and improving operational visibility across teams.
- GPT-powered inventory chatbot — saved 64 agent-hours/week of internal support
- AI outbound call agent automating up to 5,000 calls/day with NLP-based prioritisation
- AI call-review system: transcript analysis and agent scoring, +20% sales conversion
- Odoo CRM integration improving lead visibility and follow-up discipline by 30%
- Vehicle inspection/repair workflow automation, −40% turnaround time
STACK
Tools, grouped by what they're for.
- AI / LLM Systems
- OpenAI API, RAG, tool calling, prompt engineering, AI agents, LangChain, Claude, Gemini, CrewAI, contextual memory, AI evaluation, ElevenLabs
- Backend / APIs
- Python, FastAPI, REST APIs, webhooks, Node.js, TypeScript, OAuth 2.0, Postman, microservice-style workflow design
- Databases / Vector Search
- PostgreSQL, Supabase, pgVector, Pinecone, Airtable, structured data models, reporting data flows
- Automation / Orchestration
- n8n, Make.com, Zapier, Playwright, Kissflow, Latenode, Google Apps Script, RPA-style workflow automation
- Cloud / Deployment
- Docker, Linux, Nginx/Apache reverse proxy, Docker Compose, Azure VM, SSL/TLS, scheduled jobs, production webhooks
- Business Systems
- WhatsApp Business API, Gupshup/WABA, Odoo, HubSpot, Pipedrive, ZohoCRM, Kissflow, CRM workflows, reporting automations
- Frontend / Dashboarding
- Next.js, React, TypeScript, Tailwind CSS, Vite, Recharts, Supabase Auth, shadcn/ui-style components
ABOUT
Between operations and engineering.
- LOCATION
- Dubai, UAE
- LANGUAGES
English — fluent
Malayalam — native
Tamil — professional
Hindi — professional
- STATUS
- Open to work
I'm an AI Engineer and Forward Deployed AI Engineer based in Dubai, with 4.5+ years of experience building AI agents, RAG systems, business automation workflows, and enterprise integrations. My work sits between business operations and engineering: I speak with stakeholders, document requirements, design the architecture, build the workflow or application, connect APIs and databases, support UAT, and troubleshoot production issues.
HOW I WORK
I work best where the problem is messy, cross-functional, and operationally important. I start by understanding the business workflow, failure points, data sources, users, and escalation paths. Then I design a practical AI or automation system with clear guardrails, structured outputs, human handoff, logging, and measurable outcomes.
I don't treat AI as a chatbot layer. I design AI systems as operational workflows: inputs, routing, retrieval, tools, policies, escalation, persistence, observability, and feedback loops.
CONTACT
Building something operational?
If you're building AI agents, RAG workflows, automation platforms, or internal tools that need to work in real operations, I'd be happy to talk.