SAWAB P SIDDIQ · DUBAI, UAE
Applied AI Engineer.
I turn complex business processes into practical AI solutions. From discovering the problem to shipping the system, I build AI agents, RAG applications, and enterprise integrations that reduce manual work and improve decisions.
5 YEARS300+ AUTOMATIONS60% WORKLOAD CUT5,000 CALLS/DAY
OUTCOMES
I focus on measurable business outcomes: reducing manual workload, speeding up operations, improving visibility, and turning unstructured processes into reliable automated systems.
0+
Automations delivered
Kissflow, Zapier, Make, n8n, and API integrations — ALBA CORP + eData
0%
Manual support workload reduced
AI customer support agent — insurance operations
0%
Faster operational turnaround
Vehicle inspection and repair workflow automation
0hrs/wk
Internal support time saved
GPT-powered inventory chatbot
0/day
AI outbound call capacity
AI outbound call agent with NLP-based prioritisation
0%
Sales conversion improvement
AI call-review system — transcript analysis and agent scoring
WHAT I BUILD
AI and automation for business operations.
From discovering the problem and designing the architecture to building, integrating, and deploying the solution. Each area below connects to work I've delivered.
Business process & workflow automation
I map bottlenecks, redesign handoffs, and automate sales, HR, service, and back-office processes using n8n, Make, Zapier, Kissflow, Python, and APIs. My work spans insurance, automotive, real estate, and HR tech.
300+ automations delivered; 40% faster vehicle inspection and repair turnaround.
Explore my automation experienceApplied AI & agentic workflows
I build LLM-powered applications, AI agents, and production-ready chatbots using retrieval-augmented generation (RAG), tool calling, and structured outputs. Human-in-the-loop escalation keeps people involved where judgment matters. Applications include support, candidate screening, and provider search.
AIVA reduced routine manual insurance support workload by 60%.
Read the AIVA AI workflow case studyEnterprise API & CRM integrations
I connect CRMs, databases, messaging channels, and business applications through REST APIs, webhooks, and event-driven workflows. Integrations turn disconnected tools into processes teams can track and operate.
Odoo CRM integration improved lead visibility and follow-up discipline by 30%.
See my enterprise integration workOperational dashboards & decision systems
I build monitoring dashboards, reporting workflows, and applications that help teams understand activity and make decisions. My dashboard skills include Power BI, Tableau, and Looker Studio alongside custom React applications.
Built AIVA Dashboard for chatbot monitoring and contributed to ClaimCPU's explainable claims scoring.
Explore the ClaimCPU decision platformFEATURED WORK
AI and automation case studies.
Selected work across customer support, recruitment, healthcare search, and claims decisioning — the business problem, the engineering decisions, and the outcome.
MORE SYSTEMS
The longer tail.
AIVA Dashboard
Dashboard I built to monitor AIVA chatbot activity — conversations, intent trends, escalations, and operational KPIs.
Next.js · TypeScript · Recharts
PRODUCTIONFNOL Automation Workflows
First Notice of Loss WhatsApp intake with master/worker n8n workflows.
n8n · WhatsApp · Supabase
PRODUCTIONFlowFox
AI-powered invoice management with role-based approvals, RLS, and audit logging.
Next.js · Supabase · Stripe
PRODUCT BUILDLinkedIn Lead Generation Automation
LinkedIn lead generation, scraping and enrichment, filtering, deduplication, and automated email sequencing.
n8n · Supabase · APIs
INTERNALAI Outbound Calling & Call QA
Outbound calling capacity up to 5,000 calls/day, with transcript analysis, agent scoring, and sales feedback workflows.
AI workflows · NLP · Automation
INTERNALAuto Parts Scraper
Playwright-based two-stage scraper for authorized auto-parts data collection.
Python · Playwright
UTILITYInternal HR Agent
38-node internal HR email and sheet automation agent.
n8n · OpenAI · Outlook
INTERNAL
EXPERIENCE
5 years from workflow automation to forward deployed AI.
MAR 2025 — AUG 2026 · DUBAI
eData Information ManagementAI Architect / Forward Deployed AI Engineer
I led architecture and delivery for AI agent and insurance technology solutions, working directly with business, operations, product, engineering, and client stakeholders. My work spanned discovery, BRD/SRS documentation, LLM/RAG workflow design, n8n and API integrations, UAT, deployment support, and production troubleshooting. My contributions to the company's projects ended when I left in August 2026.
- Designed and deployed an AI customer support agent (OpenAI, n8n, WABA/Gupshup, CRM, escalation logic) cutting manual workload by 60%
- Built AIVA, a multilingual insurance assistant for motor claims — intake flows, document collection, 48-hour follow-ups, escalation
- Built AIVA Dashboard to monitor the chatbot's conversations, intents, escalations, and operational KPIs
- Developed WizHire AI and Network Finder AI end to end
- Created automation and analytics workflows for reporting, trend analysis, and operational decision support
- Supported production infrastructure: Docker, Linux VMs, Azure exposure, reverse proxy, SSL/TLS, webhooks, Supabase/PostgreSQL
- Advised on AI governance: escalation paths, audit-friendly docs, human-in-the-loop handling, operational guardrails
NOV 2021 — FEB 2025 · DUBAI
ALBA CORPSoftware Developer — Workflow & AI Automations
I built workflow and AI automations across automotive, real estate, and HR tech divisions, supporting sales, service operations, reporting, and internal support. I delivered 300+ automations using Kissflow, Zapier, Make, Google Sheets, APIs, CRM systems, and AI workflows, reducing redundant work and improving operational visibility across teams.
- GPT-powered inventory chatbot — saved 64 agent-hours/week of internal support
- AI outbound call agent automating up to 5,000 calls/day with NLP-based prioritisation
- AI call-review system: transcript analysis and agent scoring, +20% sales conversion
- Odoo CRM integration improving lead visibility and follow-up discipline by 30%
- Vehicle inspection/repair workflow automation, −40% turnaround time
STACK
AI, automation, and integration skills.
- Applied AI / LLM Engineering
- AI agents, RAG, OpenAI API, tool calling, LangChain, AI evaluation, Generative AI, agentic workflows, prompt engineering, Claude, Gemini, CrewAI, contextual memory, ElevenLabs
- Backend / APIs
- Python, FastAPI, REST APIs, webhooks, Node.js, JavaScript, TypeScript, OAuth 2.0, Postman, microservice-style workflow design
- Databases / Vector Search
- PostgreSQL, Supabase, pgVector, Pinecone, Airtable, structured data models, reporting data flows
- Automation / Orchestration
- n8n, Make.com, Zapier, Playwright, Kissflow, Latenode, Google Apps Script, RPA-style workflow automation
- Cloud / Deployment
- Docker, Linux, Nginx/Apache reverse proxy, Docker Compose, Azure VM (exposure), SSL/TLS, scheduled jobs, production webhooks
- Business Systems
- WhatsApp Business API, Gupshup/WABA, Odoo, HubSpot, Pipedrive, ZohoCRM, Kissflow, CRM workflows, enterprise integration, reporting automations
- Frontend
- Next.js, React, TypeScript, Tailwind CSS, Vite, Recharts, Supabase Auth, shadcn/ui-style components
- Dashboards / Business Intelligence
- Power BI, Tableau, Looker Studio, Operational dashboards, trend analysis, reporting automation, data visualization
- Solution Architecture / Delivery
- Technical discovery, solution design, BRD / SRS, client-facing delivery, Architecture diagrams, UAT coordination, deployment planning, production troubleshooting, client demos, stakeholder communication, user training, AI governance
ABOUT
Between operations and engineering.
- LOCATION
- Dubai, UAE
- LANGUAGES
English — fluent
Malayalam — native
Tamil — professional
Hindi — professional
- CERTIFICATIONS
Agile with Atlassian Jira
IBM Product Management: An Introduction — Coursera
Google Automation with Python
AWS Cloud Solutions Architect — ongoing
- STATUS
- Open to work
I'm an Applied AI Engineer based in Dubai, with 5 years of experience across software engineering and business process automation. My experience as a Forward Deployed AI Engineer connects hands-on development with client-facing delivery: understanding stakeholder needs, designing solutions, building AI applications and integrations, supporting UAT, and troubleshooting production issues. I've worked across insurance, automotive, real estate, and HR tech.
HOW I WORK
I work best where the problem is messy, cross-functional, and operationally important. I start by understanding the business workflow, failure points, data sources, users, and escalation paths. Then I design a practical AI or automation system with clear guardrails, structured outputs, human handoff, logging, and measurable outcomes.
I start with the business process: where time is lost, where decisions stall, and what people need to do better. Then I design the right combination of AI, automation, integrations, and human judgment to improve it.
CONTACT
Let's improve how your business works.
Hiring an Applied AI Engineer or Forward Deployed Engineer? Need hands-on AI solutions architecture and delivery? Let's talk about the business problem, the systems involved, and the outcomes you need.